Account Deletion
This page explains how to delete your Athlon account and what happens after you do. It supplements our Privacy Policy and Privacy Choices and Requests.
1. How to Delete Your Account
You can initiate deletion of your Athlon account through Athlon's in-app account controls. You can also email privacy@athlon.finance or support@athlon.finance if you need help.
2. Verification
Because account deletion is permanent, we may require identity verification or recent authentication before the request proceeds.
3. Deletion Status
The app may show the status of your deletion request, such as pending, completed, or failed. If a request fails, you may be able to retry it or contact support for help.
4. Connected Financial Accounts
Linked financial connections are disconnected where the connection supports disconnection. You may also want to review or revoke connections directly with your financial institution or our account connectivity provider.
5. Saved AI History
Deleting your account schedules associated saved Financial AI history for deletion. Temporary Chat conversations are not retained by Athlon as conversation history after the session.
Where an external AI service provider processed a request, that provider may have temporarily retained or logged the request under its own contract and security terms. See the AI & Data Processing Notice.
6. Records We May Retain
Certain records may be retained after account deletion where retention is necessary or permitted, including for fraud prevention, security, legal obligations, disputes, audits, and regulatory requirements. Retained records are limited to what is reasonably necessary for those purposes.
7. Backups
Information may persist in secure backups after deletion from active systems. Removal from backups follows Athlon's approved backup lifecycle, and backup copies remain subject to our security controls until they are cycled out.
8. Contact
Athlon, LLC
28 W Flagler St Ste 300B, Miami, FL 33130 US
privacy@athlon.finance
support@athlon.finance